Our Commitment to Accessibility at Blackfriars Florist

Accessibility at Blackfriars Florist

At Blackfriars Florist, we are dedicated to providing all customers, regardless of their abilities or circumstances, with seamless and straightforward access to our online flower ordering services. We believe that everyone in the Blackfriars community and beyond deserves to experience the joy of gifting and receiving flowers. As part of our commitment to inclusivity, we actively strive to meet the needs of all website users, ensuring Blackfriars Florist is truly accessible.

WCAG 2.1 AA Compliance

We have designed the Blackfriars Florist website to align with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised guidelines outline best practices for making web content easier to perceive, operate, and understand for all users, including people with impairments or disabilities. Our efforts include clear navigation, straightforward language, and consistent site structure, aiming to remove barriers and open up flower ordering to everyone in the Blackfriars community.

Screen Reader Compatibility

Blackfriars Florist’s website has been engineered for compatibility with a wide range of screen readers and assistive technologies. Important information, buttons, and order forms are programmed with semantic HTML so that people using screen readers can navigate efficiently, select products, and complete purchases. Alt text is provided for images, and vital actions are accessible from the keyboard as well as the mouse, supporting both visual and non-visual modes of browsing.

High Contrast and Readable Design

We recognise the importance of colour contrast and readability for users with visual impairments. Blackfriars Florist features a high contrast design with clearly legible fonts and distinguishable elements, reducing eye strain and aiding those with low vision or colour blindness. We aim to ensure that all core features, from flower selection to checkout, remain clearly visible and actionable for everyone ordering Blackfriars Florist online.

Continuous Improvement and User Feedback

Accessibility on Blackfriars Florist is an ongoing journey. We regularly evaluate our website against the latest standards and seek opportunities for improvement. If you identify any barriers, difficulties, or technical challenges while accessing our website, we encourage you to contact us directly. Feedback from our valued customers helps us enhance our services and remove any remaining obstacles.

Contact for Accessibility Issues

Your experience matters to us at Blackfriars Florist, and we are eager to hear from you if you have accessibility concerns or suggestions. Please reach out via the contact options on our website if you encounter any trouble using our online shop, need alternative formats for information, or have specific accessibility requirements when ordering flowers in Blackfriars. Our team will take your request seriously and respond as promptly as possible.

Ensuring Easy Online Flower Ordering for All

Our mission is to make online flower ordering at Blackfriars Florist accessible to all customers. By complying with WCAG 2.1 AA, supporting assistive technologies, and listening to your feedback, we aim to make sure that sending and receiving flowers in Blackfriars is always a delightful and accessible experience.